A 99.9% Server Uptime
We’ve set up our cloud hosting system using stable hardware and significantly modified software. Our administrators have installed a customized version of SELinux on each of our physical machines to guarantee optimal safety and stability. We have installed a number of DoS protection units in addition to powerful firewall programs to make sure our network is invincible and safe.
All Linux cloud hosting packages packages offer a 99.9% server uptime guarantee. And irrespective of which datacenter you opt for, the guarantee remains the same.
A 99.9% Network Uptime
To be able to offer a top–quality hosting service, you can hardly depend on the default network configuration in a datacenter. We’ve set up our own custom network in an attempt to ensure a supersonic connection speed with the outside world.
And because of this, regardless of which data center facilities you opt for: our USA located data center, our United Kingdom located data center, in our Finland located data center, in our East Europe located data center or our Australia located data center, you will enjoy a guaranteed 99.9% network uptime. And this uptime guarantee is valid for all web hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with every other service, if it’s your hard–earned money on the line, you cannot feel truly safe. That is why, with all our cloud hosting plans we offer a 30–day money–back guarantee. In case you do not feel satisfied with our web hosting service or in case you would like to use an even more robust web hosting solution, like a Linux VPS hosting packages or a Linux dedicated servers hosting packages – you’ll get a full refund, without hidden fees or return charges.
24/7 Technical Support
We’ve meticulously handpicked each member of our 24x7 support department so that we can provide the best support that you can get. Each one of our techs has lots of years of experience working with hosting accounts behind his back, hence they know what they are doing. Besides, they are available to you 24–7–365 – you’ll be able to reach them whenever you want and they will reply to you as soon as possible.
Their average ticket response time is less than 20 minutes, whereas with many other web hosting companies you are forced to wait for days. And we offer you a 1–hour response time guarantee. No matter what happens, your enquiries will be replied to in less than 60 minutes.