Phone Support in Cloud Hosting
All our cloud hosting plans come with telephone support fourteen hrs a day even on public holidays, so that if you don't have an account yet, you will be able to phone us and learn more about our solutions or if we will meet the system requirements for your websites. For your benefit, we have local phone lines in the United States of America, the United Kingdom and Australia, so you are able to contact the telephone number which is nearer to you. If you're an existing customer, we will help you promptly with all of the general and billing matters as well as with a number of technical issues in order to save you time and efforts - we acknowledge the fact that in some cases it is much easier consult with a live person to get things done promptly. Of course, some problems simply cannot be taken care of on the phone, so in such a case you are able to take advantage of our ticketing system.
Phone Support in Semi-dedicated Hosting
Every time you need more info about the Linux semi-dedicated hosting packages that we provide, you're able to call some of the three support phone lines that we have worldwide - in the United States of America, Great Britain and Australia. In this way, you have the option to check in advance if our services are suitable for your sites. In case you are already our client and you have a semi-dedicated account, you'll be able to reach us over the phone for fourteen hours every day about any kind of billing or common queries. For entirely technical issues you can take advantage of our ticketing system and contact our tech support as sometroubles just require extra time to be taken care of, but we will help you on the phone with many minor tech problems as well, saving you efforts and time.