Live Chat Support in Cloud Hosting
As we consider the fact that various situations can be resolved when you talk with a live person, we supply a live chat service for all of our potential and active clients. The chat is available every single day and our customer care representatives will help you with a number of questions and situations. In case you aren't our customer yet, you're able to find out more about our cloud hosting plans and the hosting environment in general to be certain that your web sites will work efficiently on our servers. If you already have an account and you have some questions or you encounter any problems with some of our solutions, you can get in touch with us through our live chat and we will supply you with the required info or help you troubleshoot the issue. You will have to open a support ticket for certain troubles which require longer time or the expertise of a system administrator, but for a lot of basic problems you will receive help right away.
Live Chat Support in Semi-dedicated Hosting
When you use the live chat support service that we provide with all our Linux semi-dedicated hosting packages, you're able to find the answers for any questions you may have or have numerous troubles taken care of quickly. The chat service is online each and every day, so you're able to contact a representative even on holidays and weekends. In the event that you're unsure which plan is better for your websites or if our state-of-the-art cloud hosting platform matches some system requirements, you can join the live chat before you purchase anything. If you are an existing customer, you will be able to find more information about billing issues, account settings and various common technical issues you may have, for example when you cannot set up an email account in a client on your computer. Our live chat will save you considerable time no matter where you are or when you contact us.