Even though the hosting service provided by the different companies is approximately the same, each provider has got a personalized platform with its own tweaks and ways to complete certain procedures. This is the reason why, a detailed knowledge base would be unbelievably helpful both for persons with little to no past experience and for technically advanced individuals who will at some point find out how specific tasks are carried out, but will waste time meanwhile. The objective of such a knowledge base is to make the hosting service quick and simple to use, saving users both time and efforts. The end result is more contented customers, since they can swiftly find the information they require, and significantly less work for the client support team members, because usually the majority of the questions and difficulties that customers have got are already described in the knowledge base. Given that the articles are written well and cover more topics, you’ll be able to get to know more not only about your own account, but also about the web hosting service in general.

Extensive Online Documentation in Cloud Hosting

Our cloud hosting packages feature a detailed knowledge base where you can find information on all the issues that you may possibly stumble upon and their resolutions. You can acquaint yourself with how to create and manage a mailing list, how to use an .htaccess config file, or how to continue if the settings of your email client are correct, but you’re unable to send email messages, for example. We’ve done our utmost to be as thorough as possible and to cover all possible options so as to help you save time and energy and to supply you with different solutions for each problem. The knowledge base features informational articles as well – both general ones about the hosting service as a whole, and more specific ones, which will inform you about the features and functions of the Hepsia Control Panel. You can find relevant articles about particular features and functions in every section of the Control Panel, whilst if you want to browse the whole article collection, you should visit the all-encompassing Help section.

Extensive Online Documentation in Semi-dedicated Hosting

Our company’s semi-dedicated servers come bundled with an extensive article library where you can find any information that you may need about our hosting services or about the Hepsia hosting Control Panel that we’re using. We have created it based on the feedback that we have acquired from our clients over the years and, hence, our articles encompass particular issues that you may stumble upon and present the best way to correct them, for example getting an HTTP 500 error message or not being able to send e-mails from your desktop computer although you have the right SMTP settings. The articles are available in each single Control Panel section and you can access them whenever you want. They can help you expand your knowledge not only about our platform, but also about the web hosting sphere in general, as they contain elaborate guidelines and general info such as what file permissions or cron jobs are.