1 hour ticket response
We are focused on supplying a swift and appropriate response to every tech support ticket posted by a client. Our trained technical support engineers will review your question and will offer you the most efficient solution. We offer a 1–hour response time guarantee for all technical support tickets. As a matter of fact, our average trouble ticket response time has proved to be 20 minutes.
A First–Class Client Support Service
We have a team of web hosting support professionals who will be happy to respond to all your questions whenever you are in need of assistance. The vast majority of our client support staff representatives have several years of experience in the Linux cloud hosting packages market, so you can always rely on rapid and detailed answers to your questions.
An Easy–to–Browse Help Center
To help you get a quick suggestion on how you can use a specific feature, we have included a very intuitive Help Center section in the Control Panel. You can search through a wide collection of web hosting account administration articles and website administration articles, check out our F.A.Q. section or watch our educational video tutorials.