Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Offering outstanding support in a timely manner is our main priority, so we backup each Linux cloud hosting packages plan with a 1–hour ticket reply warranty. As you send a ticket or drop an e–mail, our client help support team will do all they possible can to generate the most acceptable resolution for your issue and to supply you with advice promptly.

  • Top quality support service

  • A Top–quality Support Service

  • Our tech support service is supplied by a group of certified consultants that are ready to reply to your question straight away. You can easily contact the technical support crew by starting a support ticket from your Control Panel or by posting us an e–mail. On working days, you may also contact us on the phone or use the live chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you require assistance while working on your online projects within the Control Panel, you could always select the Help key and find your query in the selection of content articles that will appear. We have as well turned the vast majority of content articles into videos. The catalogue of training videos will load if you select the Videos press button located in each section.